News

Lorex Recalls Video Baby Monitors Due to Burn Hazard

WASHINGTON, July 21, 2016 /PRNewswire-USNewswire/ — http://www.cpsc.gov/en/Recalls/2016/Lorex-Recalls-Video-Baby-Monitors/

Recall Summary

Name of Product: Video baby monitors

Hazard: The video monitor’s batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.

Remedy: Refund

Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.

Consumer Contact: Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on “Product Recalls” for more information.

Recall Details

Units: About 26,000 (in addition, 8,000 were sold in Canada)

Description: This recall involves Lorex Care ‘N’ Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. “LOREX” or “The Lorex Baby” is printed below the monitor screen.

Incidents/Injuries: The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off.  No injuries have been reported.           

Sold at: Babies “R” Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016.  The video baby monitors were sold in bundles for between $60 and $140.

Distributor: Lorex Technology Inc., of, Canada

Importer: FLIR Commercial Systems Inc., of Goleta, Calif.

Manufactured in: China

Note: Health Canada’s press release is available at: http://www.healthycanadians.gc.ca/recall-alert-rappel-avis/index-eng.php

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC’s free e-mail newsletters.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m.5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
Please use the phone numbers below for all media requests.
Phone: 301-504-7908
Spanish: 301-504-7800

Logo – http://photos.prnewswire.com/prnh/20030904/USCSCLOGO

 

SOURCE U.S. Consumer Product Safety Commission

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